Terms of Service

PART A: GENERAL TERMS (APPLICABLE TO ALL USERS)

1. Nature of the Platform

CEven operates as a digital platform that enables:

• •Parents/Guardians to receive live updates and reports with respect to their wards
• •Parents/Guardians connect with aggregated childcare providers registered on its platform
• •Crèches to share information about children in their care

2. User Accounts

To use the Platform, you must provide accurate and complete information and be responsible for all activity under your account. You must also notify us immediately of any unauthorized access to your account.

3. Intellectual Property

The Platform, including all software, design, features, content, trademarks, and underlying technology, remains the exclusive property of CEven or its licensors. Nothing in these Terms transfers ownership of any intellectual property rights to you.

Subject to your compliance with these Terms, CEven grants you a limited, non-transferable and revocable right to access and use the Platform solely for its intended purposes. This license does not grant you any ownership rights in the Platform or its underlying technology.

4. Restrictions on Use

You agree that you will not, and neither will you permit any third party to:

• •copy, reproduce, or distribute any part of the Platform
• •modify, adapt, translate, or create derivative works from the Platform
• •reverse engineer, decompile, or attempt to extract the source code
• •bypass or interfere with security features of the Platform
• •use the Platform for any unlawful or unauthorized purpose
• •use automated systems (bots, scrapers, etc.) to access the Platform

5. Data Protection and Access Controls

CEven implements safeguards to protect user data, including:

• •restricting upload/edit access to authorized crèche staff only
• •ensuring each child’s data is linked only to their parent or guardian
• •preventing parents from accessing data relating to other children
• •securing data during transmission and storage

6. Acceptable Use of the Platform

By making use of this platform, you agree not to:

• •misuse the platform for unlawful purposes
• •upload false, misleading, or harmful information
• •attempt to access accounts or data that do not belong to you
• •interfere with the platform’s operation or security

7. User Content and Data License

By uploading or sharing content on the Platform (including text, images, or updates), users grant CEven a royalty-free license to use, store, process, and display such content solely for the purpose of operating and improving the Platform.

8. Third-Party Services

The Platform may integrate or link to third-party services. CEven does not control and is not responsible for the functionality of third-party services, the content provided by third parties or any loss or damage arising from your use of such services. CEven will not be responsible for the accuracy and reliability of any information provided on this site by anyone except as stated by an authorized CEven representative while acting in his/her official capacity.

Your access and use of such third-party websites and services is subject to applicable third-party terms and conditions and privacy policies. We encourage you to read the terms and conditions and privacy policy of each third-party site or service that you choose to visit/use.

9. Platform Fees

Fees paid to CEven are platform access or subscription fees for the use of the Platform. CEven is not responsible for payments made between parents and crèches, and is not liable for disputes, dissatisfaction, or refunds relating to childcare services.

10. Limitation of Liability

CEven:

• •does not employ caregivers or childcare providers
• •does not act as an employment or placement agency
• •does not supervise, monitor, or control childcare services
• •does not guarantee the quality, or suitability of any childcare provider

PART B: TERMS FOR PARENTS AND GUARDIANS

1. Use of the Platform

Parents may use the Platform to:

• •Register and connect with desired crèches and caregivers
• •receive updates about their child
• •communicate with crèches and their caregivers they are registered with
• •view information shared by childcare providers about their wards

2. Media (Photos and Videos)

Where media is shared on the Platform:

• •access is limited to the child’s parent or guardian
• •downloads are permitted for personal use only

3. Relationship with Crèches

Parents acknowledge that childcare services are provided solely by the crèche, and CEven is not responsible for the conduct, supervision, or safety practices of the crèche.

Any concerns regarding childcare services should be addressed directly with the crèche while issues regarding the platform should be addressed through support on the platform.

PART C: TERMS FOR CRÈCHES AND CAREGIVERS

1. Independent Service Providers

Crèches and caregivers using the Platform are independent service providers. Nothing in these Terms creates an employment relationship, a partnership or agency relationship or any form of joint control between CEven and the crèche.

2. KYC and On-boarding Requirements

To use the Platform, crèches must:

• •provide accurate business and identity information
• •submit required verification documents
• •maintain valid licences and regulatory approvals

3. Responsibilities of Crèches

Crèches are responsible for:

• •the accuracy of all information uploaded
• •all content uploaded to the Platform
• •ensuring only authorized staff access the platform
• •obtaining necessary parental consent before uploading child data
• •complying with applicable laws relating to childcare and data protection

4. Media Upload Guidelines

When uploading photos or videos:

• •content must be specific to the child concerned
• •group images or videos should be avoided as much as possible
• •no content should expose or endanger any child

5. Data Use and Access

Crèches agree to:

• •not misuse or share child data outside the platform
• •use the platform only for legitimate childcare-related purposes
• •restrict access to authorized staff

PART D: ADDITIONAL PROVISIONS

1. Reservation of Rights

All rights not expressly granted under these Terms are reserved by CEven.

2. Updates and Modifications to the Platform

CEven may, at its discretion:

• •update, modify, or improve the Platform
• •introduce new features or remove existing features
• •perform maintenance that may temporarily affect availability

3. Suspension and Termination

CEven reserves the right to suspend or terminate access to the Platform at any time where there is a breach of these Terms, use of the platform poses a security or legal risk, there are safety or compliance concerns, or required verification information is not provided.

Upon termination, your license to use the Platform will immediately cease. You agree to defend, indemnify and hold CEven and its representatives from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms.

4. No Warranty on Software Availability

The Platform is provided on an “as is” and “as available” basis without warranties of any kind, whether expressed or implied, as to the suitability and operability of the platform, its quality or functionality or its fitness for any purpose whatsoever. CEven does not guarantee that the operation of its platform will be uninterrupted or without error or will be compatible with all devices or systems.

5. Updates to the Terms

CEven may update these Terms from time to time. Continued use of the platform constitutes acceptance of the updated Terms. We reserve the right, subject to applicable law, to deliver to you any notice of changes to these Terms or the addition of new terms by publishing an updated version of these Terms on the Website or delivering notice thereof to you electronically. Your continued access or use of the Website constitutes your acceptance of such changes.

6. Governing Law

These Terms are governed by and construed in accordance with the Laws of the Federal Republic of Nigeria.

7. Dispute Resolution

For the resolution of any dispute arising from these Terms, the user expressly waives any specific laws of its own jurisdiction. The user irrevocably agrees that all disputes emanating from these Terms shall be resolved by mediation in accordance with the Lagos State Multi-Door Court House Rules in effect at the time being. The language of the mediation shall be in English. Notwithstanding the above, CEven reserves the right to take any legal action and or steps to remedy any breach which may accrue under these Terms.

8. Miscellaneous

• •Entire Agreement: These Terms constitute the entire agreement between you and us regarding the use of our platform.
• •Severability: If any part of these Terms is deemed invalid or unenforceable by any court or tribunal, whether in whole or in part, that specific portion shall be separated from these Terms. The invalidity or unenforceability of that part shall not impact the validity or enforceability of any other part within these Terms.
• •No Waiver: Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision or prevent a subsequent enforcement of that or any other right or provision.